What is “QQS”?
Greetings everyone,
There is a tremendous difference marketing services and marketing products. When marketing services you must be your own salesperson. For some professions, the idea of being a “salesperson” is hard to wrap their brain around. If you are a provider of services, you are a salesperson. Rainmakers are salespeople or liaisons for professional positions which include and require management of educationally trained specialized fields.
So what is QQS? (Quality – Quantity – Spirit)
The three most important elements of a salesperson.
1. Quality of Service
2. Quantity of Service
3. Spirit of Service
I applied the rules of QQS just after I read Napolean Hill’s best selling book, Think and Grow Rich. He explains QQS as, ” . . . . means that quality, plus quantity, plus the proper spirit of cooperation, equals perfect salesmanship of service.”
Quality of service explains itself. How well did you do the job? Your performance and timeliness of the service provided.
Quantity of service is raising your experience level through increased work and practice. The goal is to increase the amount of service maintaining a premium standard.
Spirit of service also explains itself. Create an agreeable atmosphere which fosters cooperation from your clients and employees.
Creating an environment with “QQS” is very important to any business owner. It will either make or break the small business owner who is working with low marketing budgets. Don’t stress if your “QQS” is not present at all times in your business as you are implementing and growing. This formula must be customized to fit your clients, your business, and your city or town.
It is really easy for us all to say, “I am a customer and I should have been treated better” until you become the person who serves. “QQS” is something that becomes habit and to have something become habit requires practice and repetition. Repetition is the mother of invention, and in this case the beginning of a successful business with future happy clients!
What is QQS? It is practicing and making a habit of growing your business!
It is always a Blessing to Share, Dream a World!
Lisa Henry
Twitter.com/LisaHenry1
